Returns & Refund Policy

At CarniStore, we stand behind the quality of our premium cuts; however, due to the perishable nature of our products, we can only offer returns or replacements for items that arrive damaged or incorrect. Please inspect your delivery immediately and contact us within 24 hours of receipt to ensure a swift resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, check your items for any signs of damage, temperature issues, or incorrect packaging.

• 2.
  Document the Issue

  Take clear photographs of the product and the delivery label to help our team verify the discrepancy.

• 3.
  Contact Support

  Email our customer service team at [email protected] within 24 hours with your order number and photos.

• 4.
  Resolution & Refund

  Once approved, we will arrange for a fresh replacement delivery or issue a full refund to your original payment method.